General sales conditions

General conditions of sale

Article 1: Scope of Application and Modification of the General Conditions of Sale

These general terms and conditions of sale apply to all orders placed on the website https://www.easydin.com/gb/
EasyDin reserves the possibility to adapt or modify at any time these general terms and conditions of sale. In the event of an amendment, the general terms and conditions of sale in force on the day of the order will be applied to each order.

Article 2: Product availability
Our products and prices are valid as long as they are visible on the site, within the limits of the available stocks.
Colisage / sampling: As part of promotional operations on behalf of our partners, you can receive promotional samples, promotional messages, free of charge in your packages. The treatment is manual and can sometimes cause some errors. No claim will be taken into account by our Customer Service in this regard.

Article 3: Validation of orders and electronic signature (Law of 13 March 2000 on electronic signature)
Any purchase order signed by the consumer by "double click" constitutes an irrevocable acceptance that can only be challenged within the limits set out in these general terms and conditions of sale.
The "double click" associated with the authentication and non-repudiation procedure and the protection of message integrity is an electronic signature. This electronic signature is valued between the parties as well as a handwritten signature.

Article 4: Price

4.1 - General

EasyDin reserves the right to modify its prices at any time but agrees to apply the rates in force that have been indicated to you at the time of your order. However, in the event of a blatant price error (e.g. a baby body at a price of 0.01€), EasyDin reserves the right to cancel the order, and make the refund of the so-called order.

4.2 - Conditions of sale

During the period of Sale, sold products are identifiable by a label bearing the reference "SOLDES" located next to the price.

Article 5: Payment methods

Ownership reserve clause The products remain the property of EasyDin until the complete cashing of the order by EasyDin. However, from the receipt of the order by the customer, the risks of the delivered goods are transferred to the customer.
Failure to Pay EasyDin reserves the right to refuse to make a delivery or to honor an order from a consumer who would not have paid a previous order completely or partially or with which a payment dispute would be in the course of administration.
EasyDin Fraud Controls, checks all orders that have been validated on its site. These controls are designed to protect EasyDin from abusive practices by fraudsters. For an order that presents a delivery address different from the billing address, our services may be required to contact the two persons mentioned; the person attached to the billing address and the person indicated for the delivery address. As part of these procedures, our services may be required to ask you all the necessary parts to unlock your order: proof of domicile and debit to your name, but also proof of domicile on behalf of the person indicated for the delivery address etc... These requests are made by e-mail, then by mail with AR.
The information provided within the order form is subject to automated data processing. The purpose of this automated data processing is to define a level of analysis of a transaction and to combat bank card fraud. The merchant you make your purchase is the recipients of the data collected in the order form. The non-transmission of data from your purchase order prevents the realization and analysis of your transaction. The occurrence of an unpaid for fraudulent use of a bank card will result in the registration of the contact details of the order form associated with this unpaid within an incident payment file. An irregular declaration or an anomaly may also be subject to specific treatment. In accordance with the law Informatique et Libertés of 6 January 1978 you have at any time a right of access, rectification, and opposition to all your personal data.
Use of Gift vouchers and Gift vouchers The Gift vouchers and Gift vouchers can only be used for the purchase of material goods. Promotional purchase vouchers and purchase vouchers credited to your customer space, as commercial gestures cannot be converted to a refund check.

Article 6: Terms of delivery and delivery in Metropolitan France

6.1 - Modalities

General The products are delivered to the delivery address you indicated to us during the order process. For reasons of follow-up of the packages, we cannot deliver the orders in the bases or other premises of the Armed Forces.
Participation costs in preparation and shipping
Pass less than thirty kilos:
Delivery in Colissimo with LA POSTE : See prices on the website or on www.laposte.fr Shipping in Chronopost : See prices on the website or on www.laposte.fr
Watch out! In the case of exceptionally large products, the Delivery does not exempt you from checking the possibility and ease of delivery, and if necessary to assist the delivery when unloading the package. All this must be done in reasonable conditions: check the size of your stairwell. Therefore, at the time of the appointment, for these very large products, the shipping company can offer you a delivery by 4 people but with an additional charge to the customer and to be paid to the shipping company. If you refuse this option and you decide to help the delivery man, you should know that in this case the delivery person will not go up and drop it on the ground floor.

6.2 - Shipping time

All announced deadlines are calculated in working days. The deadlines are average times and correspond to the processing, preparation and shipping times of your order (exit warehouses). They run as soon as the order is validated. At this time, we must add the delivery time of the carrier (Poste / Carrier / Chronopost).
For an order made up of several products, the shipping time of this order is then based on the longest shipping time. Mimielasouris.com reserves however the possibility to split the order into several deliveries, without additional cost to the customer.
Any item in stock is shipped within 48 to 72 hours. In any other case, the availability is specified on the product sheet and can vary between 3 and 30 days depending on the type of products ordered.

6.3 - Delivery time

The ordered product is delivered by the postal system or by an independent carrier, depending on the nature of the ordered product and on the proprietary initiative of EasyDin, to the address on the order form. The deadlines announced are indicated from our warehouses. The choice of delivery mode depends on the weight, volume and value of the items.
Delivery modality Colis less than 30 kilos: Colissimo (suivi or direct follow-up): average delivery time announced by the provider: 48 hours Chronopost for products less than 30kg: average delivery time announced by the provider: 24 hours (see the Chronopost offer in detail below)
The Chronopost offer in detail New! Choose the shipment by Chronopost. If all the products of your order are in stock (shipping within 2 to 3 days), you can have them within 24 hours of this maximum shipping time, by choosing the delivery by Chronopost, or 7 working days (excluding weekends and holidays).
For an order that is presented with a longer preparation and shipping time: 4 to 8 days, 8 to 15 days, 15 to 21 days, more than 21 days, you can also choose the delivery by Chronopost. Upon shipment, a Chronopost will be prepared. The package will therefore leave at the end of the shipping period for your order. It will be delivered under the conditions provided by Chronopost.
Chronopost deliveries are made from Monday to Friday (no delivery on Saturday and Sunday).
Shipping costs for delivery by Chronopost : cf Article 6 - 1. Delivery method
The weight of your order must not exceed 30 kg. Delivery by Chronopost is impossible: In Corsica A military address
If the order to be shipped in Chronopost requires several packages, we only charge the shipping costs once.
Packages of more than 30 kilos or large (booking by carrier): Classical delivery: without appointment, delay announced by the provider 72 hours We remind you that the classic delivery does not include delivery of the package to the customer. Your parcel will be delivered to you in front of you if it is a house, or at the foot of the building if you are in the apartment. As a result, you need to plan the rise of your package. From parcel to delivery You must check the conformity of the goods delivered at the time of delivery and before signing the delivery order of the carrier.
You must indicate on the delivery voucher and in the form of manuscript reserves accompanied by your signature any anomaly concerning the delivery (damaged product). This verification is considered to be carried out once the purchaser, or a person authorized by the purchaser, has signed the delivery form.
You will also need to report by registered mail anomalies and confirm your reservations to the carrier no later than 2 business days after receipt of the item(s) and forward a copy of that mail to: H.I.A.  9 avenue du bois de l'épine 91080 Evry- courcouronnes  L If the products need to be returned to us, they must be the subject of a return request to our Customer Service (see Article 9): within 7 days of delivery for a withdrawal within 15 days if you have not received the right reference after the client’s demonstration and verification of the hidden vice. Any claim made out of this period may not be accepted. For retracting or if you have not received the correct reference, the return of the product can only be accepted for the products in their original state (packing, accessories, instructions) unused and suitable for resale.
If at the time of delivery, the original packaging is damaged, torn, open, then you must check the condition of the items. If damaged, you must absolutely refuse the parcel and note a reservation on the delivery slip (colis refused because opened or damaged).

Article 7: Responsibilities

EasyDin cannot be held responsible for the failure to perform the contract, due to the occurrence of a force majeure event, including in the event of a total or partial strike of postal services, carriers, and disasters caused by floods or fires. With respect to products purchased to meet professional needs, EasyDin will not be liable for any indirect damage as a result of these, loss of operation, loss of profit, damage or expenses, which may occur. The choice and purchase of a product or service are placed under the sole responsibility of the customer. The total or partial impossibility of using the products in particular because of incompatibility of the material cannot result in any compensation, reimbursement or questioning of the liability of EasyDin, except in the case of a proven hidden defects, non-compliance, defect or exercise of the right of withdrawal under 9.3. In case of non-delivery of an order or part of an order, you have a maximum of three months (from the date of departure of our warehouses) to show you. Beyond that time, we will not accept any claims.

Article 8: Treatment of packages not distributed by the supplier

These are the packages that have not been delivered to the final consignee for the following reasons: NPAI, unclaimed, refused, transport damage, spoliation...

8.1 - Returns under the NPAI pattern

General These are the parcels returned by the delivery provider under the mention: Don’t Inhabit the Indicated Address.
Treatment of a return NPAI After receiving and accepting your parcel by our services, depending on the nature of the product, the stocks available and according to your wish, we will offer you to resend the product initially ordered or an exchange product with equivalent characteristics.

8.2 - Returns under the "unclaimed" ground

General These are packages that have not been claimed by customers at the Post Office within the time constraints of this Response.
Treatment of a return under the “unclaimed” reason After receiving and accepting your parcel by our services, the parcel may be shipped to you at your expense.

8.3 - Returns under the ground "denial"

You refused the package because it had obvious signs of opening and/or shocks For products less than 30kg: If the package is damaged, torn, open... you must absolutely refuse the package and contact our services to inform us. If the supplier responsible for the delivery of your parcel is the Post, you must ask for a spoliation declaration at the time of refusal.
After receiving and accepting your parcel by our services, depending on the nature of the product, the stocks available and according to your wish, we will offer you to resend the product initially ordered or an exchange product with equivalent characteristics.
For products of more than 30 kg: Upon delivery, in the presence of the driver, before signing the delivery slip, and therefore accepting the package, you must check the condition of the package and your product.
In the event of a CONSTATEE ARRAY, you need to formulate characteristic reservations* on the delivery voucher. *The statement “subject to unpackage” is not a characterised reservation and has NO LEGAL VALUE. It is then essential that you accurately describe the condition of the packaging and/or your product. (Ex: Brushes, open collar, damaged packaging, torn, pressed... on the corner to the right, product striped, pressed, , on the left side...). You must also confirm by registered mail these reservations to the carrier no later than 3 working days after the receipt of the item(s) and forward a copy of this mail to: EasyDin by recalling the references on the delivery slip. Note: Checking the status of your product is considered to be done as soon as the delivery voucher has been signed. Therefore, in the event of non-reliance of CI-DESSUS INDICATIONS, AUCUNE RECLAMATION NE SERA RECEVABLE. (Article L.133-3 of the Trade Code).
If your product is really damaged, you must absolutely refuse the package and note a reservation on the delivery slip (colis refused because opened or damaged during delivery, precisely characterize the damage). You must also confirm by registered mail these reservations to the carrier no later than 3 working days after the receipt of the item(s) and forward a copy of this mail to: EasyDin, recalling the references on the delivery slip. Note: Checking the status of your product is considered to be done as soon as the delivery voucher has been signed. Therefore, in the event of non-reliance of CI-DESSUS INDICATIONS, AUCUNE RECLAMATION NE SERA RECEVABLE. (Article L.133-3 of the Trade Code).
After receiving and accepting your parcel by our services, depending on the nature of the product, the stocks available and according to your wish, we will offer you to resend the product initially ordered or an exchange product with equivalent characteristics.

8.4 - Returns under the pattern "spoliation"

General These are the parcels that have not been delivered to the customer due to spoliation: open package, shock marks, empty packages...
Treatment of a return under the pattern “spoliation” After receiving and accepting your parcel by our services, depending on the nature of the product, the stocks available and according to your wish, we will offer you to resend the product initially ordered or an exchange product with equivalent characteristics.

8.5 - Lost

These are the parcels lost by the carrier. EasyDin cannot be held liable in the case of loss or theft of a package during its delivery. We contact the carrier to request an investigation to locate the package. In the case where the carrier is not found we claim the refund, without guarantee of a favorable answer. EasyDin is dependent on carriers and no refund will be possible on our part.

Article 9: Right of return

9.1 - Procedure and general conditions of return

In an objective of identification and therefore of optimal treatment of returns, any product requiring return must be the subject of a return request to our services, under penalty of being refused. The deadline for contacting your customer service depends on the reason for return; Thank you for deferring to items 9-2 et seq. of the VGCs. The return request must be made with our customer service who will issue you a return agreement number.
Upon receipt of the agreement, you have 7 days to return the product to us. After that, your return will be refused. We advise you to return by parcelsimo followed. Otherwise, if the parcel, sent by your care, and returning to our services, did not reach us, you would not be able to initiate an investigation into the postal services in order to ask them to locate the postal services. Note that any parcels not shipped by us are not under our responsibility. Only the sender of the parcel is able to initiate an investigation with postal services. For product returns of more than 30 kg, we load the removal; after the generation of your return agreement number, the removal carrier will contact you to agree to an appointment.
To properly process your request, please remind us of your order number and your full contact details.
Note: Upon receipt, our services will control the conformity of the returned product and the reason for return. If the returned product is not in compliance, it will be refused by our services and will be returned to you at your expense. If your return is carried out under a bad reason, your product may be refused and therefore you will be returned to your expenses. The reason for return may be requalified. Therefore, you will be informed by e-mail and the treatment of your return will therefore depend on the new pattern.

9.2 - Returns for reference error

Method of return You have 7 days to report that the product received is not the product ordered: reference error, size problem, color, characteristics, product completely different... so that our customer service assigns you a return agreement number. The product must be returned in good condition and in its original packaging, even if it has been opened, with all its contents (accessories, cords, instructions...) unused and clean has resale. To properly process your request, please remind us of your order number and your full contact details. Treatment of your return for reference error After receiving and accepting your parcel by our services, depending on the nature of the product, the stocks available and according to your wish, we will offer you to resend the product initially ordered or an exchange product with equivalent characteristics.
Note: The reimbursement of these costs will be based on the current general public tariffs, communicated by the Post for the following packagesimo. The maximum refund will not exceed 20 €. Incl.

9.3 - Returns for withdrawal

Terms of return Pursuant to Article L.121-20 et seq. of the Consumer Code, you have a period of 7 working days from the date of delivery of your order, to return any item that does not suit you, in its original and in good condition, proper to its re-marketing and request exchange or refund without penalty, with the exception of return fees. You therefore have 7 days to report that you wish to withdraw so that our customer service will assign you a return agreement number.
WARNING: No withdrawal will be accepted if the returned product is unfit for remarketing. Therefore:- The product must be returned in perfect condition, in its original packaging, not damaged, not marked.... - The product must be accompanied by all its accessories (notices, cords, remote controls, guarantees, etc.). Otherwise, the product will be returned to you at your expense.
To properly process your request, please remind us of your order number and your full contact details.
Specific conditions for the exercise of the right of withdrawal Returns will not be accepted for: Copiable products (Multimedia, CD, DVD, DVD at DVD-D session, software) if the return request is out of time and/or if the original packaging has been decellophaned, descelled, open, torn, marked and/or if the product has been used.... Books: if the return request is out of time and/or if the books have been damaged, torn, horned... The products sold and disstocked will not be recovered or exchanged; except in case of hidden defects. Treatment of your return for withdrawal After receiving and accepting your parcel by our services, depending on the nature of the product, of the stocks available and according to your wish, we will offer you to reship an equivalent exchange product.

9.4 - Returns to unpackage

How to apply the failure to unpack Upon receipt of your parcel, you have 3 days to notify us of the receipt of a product inoperative at the time of its commissioning. When you request a return, it is essential that you best describe the problem with your product.
Some brands support and manage the unpackage failure directly with the consumer. In this case, the coordinates and procedures necessary to contact the brand will be communicated to you by our services. You will then have to make your request live to the brand that will proceed, after finding the breakdown, to a standard exchange of your product.
For other brands, our customer service will generate a return agreement number. The product must be returned to its original packaging even if it has been opened. He must be accompanied by all his accessories (notices, cords, guarantees...).
To properly process your request, please remind us of your order number and your full contact details.
WARNING! : Only products justifying a proven unsealing failure will be accepted. Otherwise, your product may then be returned to you, at your own cost or return requalified under the appropriate reason.
Exclusions 1. Products that do not warrant a proven unsealing failure after diagnosis of the breakdown by our services 2. A failure due to misuse of product 3. Products that have been opened or dismantled 4. Damage, failures, failures or defects due to external causes 5. The settings accessible to the recipient without dismantling the device such as the settings of the image, sound, contrasts...) 6. Repairs and damages suffered by the aircraft after a repair by any other person than a repairer approved by the manufacturer 5. Damage due to corrosion, oxidation, poor connection or a power supply 6. Damage due to a power supply problem must be heard by food problem, not an internal feeding problem to the product, but external to it. For example, a connection to a defective socket. 7. Products returned without return agreement and do not meet the return conditions specified in the email of the return agreement number.
Processing your return to unpackage: For brands that support the unpacking failure, you will then have to apply directly to the brand, which, as the case may be, will make a repair or standard exchange of your product. For other brands, after receiving and accepting your parcel by our services, depending on the nature of the product, stocks available and according to your wish, we will offer you to resend the product or an equivalent exchange product.
Return Fees Return fees will be charged to the client.

Article 10: Guarantees, Insurance and VAS

10.1 - General

When the product benefits from a manufacturer warranty, it is indicated on the article sheet on the site. In order to be able to benefit from the guarantee of the products it is imperative to keep the purchase invoice of the product.
The manufacturer warranty is usually one year. According to the brand, it can be of one year pieces and/or hand of work. In the event of a breakdown during the initial warranty period, repairs will be provided free of charge by the national network of centres, stations or technical agencies accredited by the manufacturers.
For products of more than 30 kg, the manufacturer warranty is usually 1 year pieces, the working hand and travel expenses will be at your expense.
Application of the manufacturer warranty
As soon as you notice the breakdown, you must contact our customer service. It is essential that you best describe the problem with your product.
The majority of brands support and manage the VAS of their product directly with the consumer. Therefore, our customer service will redirect you to the approved technical station to repair your product. All necessary contact information will be communicated to you so that you would contact the technical station directly. Depending on the brand and the product the repair can be done on site (i.e. at your home) or will require the shipment of the product to the station.
Other brands require that the product be received by the seller before being transmitted to the technical station. Our customer service will then generate a return agreement number. In order to properly process your request, please call us the order number, your full contact details. The shipping costs incurred by you to send us your product are at your expense.
WARNING! : Only products justifying a proven failure will be accepted
Treatment of your return
Once your product has been repaired, it will be returned to you.
Guarantee of hidden defects
Pursuant to articles 1641 and following the Civil Code, you also benefit from the legal guarantee of hidden defects. Only products justifying a proven hidden vice can be returned under this pattern. In accordance with this article, the customer who declares that his product suffers from a hidden vice must prove it. Thus, an expert review of the product must be requested by the customer from a qualified expert to certify the hidden vice. If the expertise confirms that there is a hidden vice, the evidence must be forwarded to our customer service as soon as possible. Upon receipt of the document, a return agreement number and the procedure to return your product will be communicated to you by our customer service. The cost of returning your product is our responsibility. The acceptance of your return will be made after finding the vice hidden by our services. Once your return is accepted by our services, your product will be refunded to you at the purchase price. Subject to proven misrepresentation of the costs of expertise incurred by the customer may be refunded by our services upon presentation of the invoice for these costs.

Article 11: Provisions of the Computer and Freedoms Act

At any time, "you have a right of access, modification, rectification and deletion of the data that concern you (art. 34 of the law "Information and Freedoms" of 6 January 1978). Article 12: Coordinates of society
Headquarters: H.I.A.  9 avenue du bois de l'épine 91080 Evry- courcouronnes
Please note: In order to optimize the processing of your requests, please specify after the mention "Customer Service" the object of your mail: Unsubscribed Refunds Rationale Request for information Carriers
In your mail please also indicate your name, first name, email and reference number.
By phone at 06.52.78.13.10 Monday to Friday: 10:00 to 12:00 and 14:00 to 17:00 Closed on Saturdays, Sundays and holidays.
The corresponding articles of law:
Article L121-19 Amended by LOI No.2008-3 of 3 January 2008 - Art. 29 I. - The consumer must receive, in writing or on any other durable medium at his disposal, in good time and at the latest at the time of delivery: 1° Confirmation of the information referred to in 1° to 4° of Article L. 121-18 and those that are in addition to Articles L. 111-1 and L. 113-3 as well as those provided for Information on the conditions and procedures for the exercise of the right of withdrawal; 3° The address of the supplier's establishment where the consumer can present his claims; 4° Information on after-sales service and trade guarantees; 5° The terms and conditions for termination of the contract when the contract is indeterminate or longer than one year. II. - The provisions of this section are not applicable to services provided in a single time by means of a remote communication technique and charged by the operator of this technique with the exception of 3°. III. - The means of communication allowing the consumer to follow the execution of his or her order, to exercise his or her right of withdrawal or to play the guarantee only support communications costs, excluding any specific additional costs. Article L121-20 Amended by Act No.2005-841 of 26 July 2005 - Art. 3 JORF 27 July 2005 The consumer has a period of seven free days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, if any, of return fees. The consumer may deviate from this period in the event that he or she cannot move and where simultaneously he or she would need to resort to an immediate and necessary benefit to his or her living conditions. In this case, he would continue to exercise his right of withdrawal without having to justify reasons or pay penalties. The period referred to in the preceding paragraph is short from receipt for goods or acceptance of the offer for services. Where the information provided in section L. 121-19 has not been provided, the period of exercise of the right of withdrawal shall be increased to three months. However, where the provision of this information occurs within three months of receipt of the goods or acceptance of the offer, it shall issue the seven-day period referred to in the first paragraph. When the seven-day period expires on a Saturday, Sunday or a holiday or a holiday, it is extended until the next working day. Article L121-20-1 Amended by LOI No.2008-3 of 3 January 2008 - Art. 31 When the right of withdrawal is exercised, the professional is required to reimburse the consumer of all amounts paid, as soon as possible and no later than 30 days after the date on which the right was exercised. Beyond that, the amount due is, in full right, productive of interest at the legal rate in force. This refund is made by any means of payment. On the proposal of the professional, the consumer who exercised his right of withdrawal may, however, opt for another reimbursement method. Article L121-20-2 Amended by Order No.2005-648 of 6 June 2005 - art. 1 JORF 7 June 2005 effective 1 December 2005 The right of withdrawal shall not be exercised, unless the parties have otherwise agreed, for contracts: 1° Provision of services whose execution began, with the agreement of the consumer, before the end of the seven-day free period; 2° Supply of goods or services that are priced according to fluctuations in financial market rates; 3° The supply of goods made according to the specifications of the consumer or clearly customised or which, because of their nature, cannot be redispatched or are likely to deteriorate or perish quickly; 4° Provision of audio or video recordings or computer software when unsealed by the consumer; 5° Provision of newspapers, periodicals or magazines; 6° Permitted betting or lotterie service. Article L121-20-3 Learn more about this article... Amended by LOI No.2008-3 of January 3, 2008 - s. 28 The supplier must indicate, prior to the conclusion of the contract, the date on which the supplier undertakes to deliver the property or perform the service delivery.If the supplier fails, the supplier is deemed to be required to deliver the property or perform the service delivery from the conclusion of the contract. In the event of non-compliance, the consumer may obtain the resolution of the sale under the conditions set out in the second and third paragraphs of Article L. 114-1. It is then refunded under the conditions of Article L. 121-20-1. In the event of failure to perform the contract by a supplier resulting from the unavailability of the property or service ordered, the consumer must be informed of this non-availability and must, where applicable, be reimbursed without delay and no later than 30 days of payment of the amounts paid. Beyond this term, these amounts are productive of interest at the legal rate. However, if the possibility has been provided prior to the conclusion of the contract or contract, the supplier may provide a good or service of equivalent quality and price. The consumer is informed of this possibility in a clear and understandable manner. The return costs resulting from the exercise of the right of withdrawal are, in this case, at the expense of the supplier and the consumer must be informed. The professional shall be liable in full right to the consumer for the performance of the obligations arising from the contract concluded at a distance, whether these obligations are to be performed by the professional who has entered into the contract or by other service providers, without prejudice to the right to appeal against them. However, it may be exempted from all or part of its liability by providing evidence that the failure or wrong execution of the contract is attributable either to the consumer, or to the fact, unpredictable and insurmountable, of a third party to the contract, or to a case of force majeure. Article L211-4 Created by Order No.2005-136 of 17 February 2005 - art. 1 JORF 18 February 2005 The seller is required to deliver a property in accordance with the contract and responds to existing compliance defects at issue. It also responds to defects in conformity resulting from the packaging, assembly instructions or installation when the packaging was loaded by the contract or was carried out under its responsibility. NOTE: Order 2005-136 2005-02-17 art. 5: The provisions of this Order apply to contracts entered into after it comes into force. Article L211-5 Created by Order No.2005-136 of 17 February 2005 - art. 1 JORF 18 February 2005 To comply with the contract, the property must: 1° be specific to the usually expected use of a similar property and, if applicable: - correspond to the description given by the seller and possess the qualities that it has presented to the buyer in the form of a sample or model; - to present the qualities that a buyer can legitimately wait with regard to public statements made by the seller, by the producer or by his representative, especially in advertising or labelling; 2° Or to present the characteristics defined by mutual agreement by the parties or to be specific to any special use sought by the buyer, brought to the attention of the seller and that the seller accepted. NOTE: Order 2005-136 2005-02-17 art. 5: The provisions of this Order apply to contracts entered into after it comes into force. Article L211-12 Created by Order No.2005-136 of 17 February 2005 - art. 1 JORF 18 February 2005 The action resulting from the failure to comply is prescribed by two years from the issuance of the property. NOTE: Order 2005-136 2005-02-17 art. 5: The provisions of this Order apply to contracts entered into after it comes into force. Article 1641 of the Civil Code Created by Act 1804-03-06 promulgated on 16 March 1804 The seller is bound by the warranty because of the hidden defects of the thing sold that make it unfit for the use to which it is intended, or that so diminish this use that the buyer would not have acquired it, or would have given it only a lesser price if he had known them. Article 1648 of the Civil Code Amended by LOI n°2009-323 of 25 March 2009 - art. 109 The action resulting from redhibitral defects must be brought by the purchaser within two years from the discovery of the vice. In the case provided for in section 1642-1, the action shall be brought, barely forfeited, in the year after the date on which the seller may be discharged from apparent defects or defects in conformity.